BetterTrades

When a student has a question or a problem, BetterTrades wants the answer provided or the solution offered as quickly as possible. That's why BetterTrades puts so much emphasis on its customer service department, regarded as one of the best in the business.

BetterTrades has hundreds of customer service agents based in the United States who are trained and eager to hear from students. These agents have been provided with hours and hours of training so they are ready to respond to any potential question a caller may have. Because BetterTrades is a stock market education company, it makes sure its customer service representatives are up to speed in market procedures. All customer service workers are actively trading in the market and are ready to answer any technical questions about how a strategy might work. Be assured, you're talking with knowledgeable people when you call the customer service division at BetterTrades.

The team can answer all questions about the products offered by BetterTrades: Market Essentials, the two-day workshop that students go through to learn the basics of trading the stock and options market; Trader Talks, the twice-weekly live classrooms offered by the BetterTrades specialty coaches like Ryan Litchfield, Darlene Powell, Markay Latimer, John White and Bob Eldridge; Extreme Charts and Simutrade Manager, the No. 1 charting program in the country; Real Time Markets, a source of streaming quotes and information and source of a direct-access platform for buying and selling stocks; The Dedicated Trader, an unequaled source of information and reliable source for finding potential candidates to trade; DVDs and other distance learning products, extended education material from the specialty coaches that permit the user the ability to listen and learn at their own pace and in their own environment.

Sometimes material can be damaged during shipment. (Maybe an overeager postal worker put a crate on top of a box of DVDs by mistake. Accidents happen!) BetterTrades knows the disappointment from receiving damaged goods and wants to alleviate that problem as soon as possible. The BetterTrades team of customer service representatives can fix that problem at once and have your new material on its way in a jiffy. Likewise if there is something wrong with one of the DVDs or CDs in your product set; BetterTrades will find a way to get a replacement in your hands in a hurry.

The customer service group is also available to answer questions about online classes. They can help you register for these classes (sometimes you're due a discount for your expediency in registration and they can make sure you get the best price) and can even help explain the class in detail if you have further questions. First-time users can sometimes get confused about how to access the classes or how to review the archived copy of the material that's stored in your account, but the customer service team can answer any questions and walk you through the process.

The customer service team at BetterTrades can handle any question you may have.

Have questions about the six-month guarantee? No problem, the customer service team can explain the guarantee and answer any questions you may have about the patented BetterTrades promise.

Need to know how to wire money to open a trading account? The BetterTrades customer service team can help you get that task completed.

Need phone numbers or addresses? The customer service team is there with the answer.

The main thing to remember is this: Don't worry about the details. Call customer service and let them help. It's a hallmark of the BetterTrades team.